Returns & Exchanges
At La Canadienne, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a seamless return and exchange process for all unworn merchandise within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items in their original packaging, ensuring all tags are attached and the protective dust bags are included.
- 3.Affix the Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.